About Us
Fenix Store began selling Fenix products direct to consumers in the US in 2006, making us the original authorized Fenix retailer in the United States.
As a service-disabled, veteran-owned company, we strive for service, excellence, and integrity in everything we do. Our goal is to provide you with exceptional customer service and the best value of any retailer of Fenix products. Buying from Fenix Store, instead of other retailers such as Amazon, gives you confidence that you will receive benefits not found anywhere else, including:
- Free and fast shipping (on Fenix product orders over $25)
- Satisfaction guaranteed - Easy returns within 30 days of delivery, with free return labels for Checkout+ orders and Fenix Fanatic rewards members
- Personal customer service - You can reach us by live chat, email, or phone and a knowledgeable customer service representative will answer your questions.
- Lumen Bucks rewards program - earn great discounts and get insider information that others won't get
- Warranty and repair service - we handle warranty service from start to finish for Fenix lights purchased from Fenix Store and from other retailers supplied by Fenix Wholesale
- We give back to those that serve. We often donate to fund raisers and events for first responders and military and we make cash donations multiple times per year to veteran programs such as the Special Operations Warrior Foundation, The Honor Foundation, and others.
Fenix Store strives to always serve our clients with excellence and integrity and we always appreciate your feedback and look forward to helping you. Please contact us for help or advice.
Fenix-Store.com – Lighting for Extremes
Disclosure: Some blog pages found on Fenix-Store.com may contain links to non-Fenix products on other websites. We may receive a commission when products are purchased through these affiliate links. All Fenix products are sold and shipped by Fenix Store.