SERVICE CENTER AFTER THE SALE!

We understand there are many options on where to buy your Fenix gear. With that in mind, we strive daily to separate ourselves from the rest. 

At Fenix Store, our focus is on both pre- and post-sale service. This commitment makes us stand out from the rest as we're devoted to doing whatever we can to provide you with the best possible customer experience.

 

Fenix-Store customer love our top-notch after sale service!

We are Fenix Experts! 

Our team here at Fenix-Store is eager to assist you with all of your Fenix questions and concerns.

People all over the world depend on our expertise and you can too. Contact us today for the fast, professional service you expect.

Full service customer care

We have a dedicated support team who will assist you with whatever issues or concerns you may have. 

You'll always speak to an actual human and expect your inquiry to be resolved promptly and efficiently.

In-house repair and parts

At Fenix Store, 95% of repairs are completed at our Broken Arrow, OK location, within 1 week. As an official Fenix Repair hub, our post-sale service is unmatched.

Online Since 2006

We've been selling the Fenix Brand in the USA since 2006. You'll be hard-pressed to find a more long-standing and knowledgeable source of Fenix information and service.

With Fenix Store, you can buy with confidence.

What our customers are saying

• James J says "I sent an email for some new bands for my headlamps and within a day I had a response, part numbers, and even a billing invoice. Ordered what I needed and products were at my house in no time. Great products and support!"
• Michael S says "Excellent!! Had some minor issues, mostly due to daily professional use, that were resolved quickly, professionally, and very courteously"
• Carol S says "Purchased several products and they are all great. Customer service is great, they stand by their products."
• Andre L says "Fenix customer service is top-notch. You guys are super quick to reply and always resolves my questions and problems. You guys are right on!"